Frequently Asked Questions

Everything you need to know about our handcrafted furniture and service.

What materials do you use for your furniture?

We specialize in sustainably sourced, solid hardwoods such as Cherry, Walnut, and Maple. All our pieces are finished with our proprietary organic, food-grade oil and wax finish that is non-toxic and VOC-free.

How long will it take to receive my order?

Since each piece is handcrafted to order, lead times typically range from 6 to 10 weeks. Shipping transit time adds an additional 1 to 2 weeks depending on your location.

Do you offer White Glove Delivery?

Yes, we offer professional White Glove Delivery for most furniture items. This includes bringing the piece into your room of choice, assembly, and removal of all packaging materials.

Can I customize the dimensions of a piece?

Absolutely. Because we build everything in our own workshop, most of our designs can be customized to fit your specific space requirements. Please contact us for a custom quote.

What is your return policy?

We offer a 30-day satisfaction guarantee on our standard catalog items. Please note that custom orders and modified pieces are final sale and cannot be returned.

Do you provide a warranty on your furniture?

We stand behind our craftsmanship with a lifetime warranty against structural defects. This covers the integrity of the joinery and build under normal residential use.